Call Us:  302-762-6675

What if I do not have insurance?

If you do not have health insurance, payment is expected in full at the time of service. Trinity Medical Associates does offer discounted rates for uninsured patients.

Is payment due at time of service?

YES! Trinity Medical Associates is contracted with most insurance companies and is required to collect ALL co-pays prior to service. Please be prepared to pay at the beginning of your visit.

Do you accept Worker's Compensation insurance?

We do not accept worker's compensation. 

Do you accept auto insurance for motor vehicle accidents?

Yes, we do see patients who were involved in motor vehicle accidents. However, in order to meet all legal requirements we must have full insurance details. The required information includes insurance policy, claim number, claim address, adjuster's name, phone number, and fax number. If this information is not available, we must charge you as a self pay for this type of visit. We cannot bill your private medical insurance company for this type of claim as it is typically not covered.

What is my financial responsibility for my insurance plan?

It is the patient's responsibility to ensure all required permissions are obtained prior to your required service. It is the patient's responsibility to let our staff know if you need a pre-authorizations or referral. You are responsible for the entire bill if payment is denied by the insurance company for failure to obtain these requirements.

What should I bring to each visit?

We must ensure that we have the most up to date information as possible. You must bring your current insurance card, photo ID, notify us with any phone number, address, or email. Please always bring your payment type, current medication list and any form that is required to be completed.

How may I pay?

Payments can be made by check, credit or debit card, or through our patient portal. A returned check fee in the amount of $35.00 may be assessed to your account for every check returned for insufficient funds, stopped payment or closed accounts. We do not accept Care Credit.

What is the process for having my form completed?

Many forms require and in-office appointment. All forms will be completed within 7-10 business days, unless specified by the provider.  Please bring a copy with you to your visit or email it to our office ahead of time to insure proper completion. 

What if I miss my appointment?

We require at least 24 hours notice for cancellation of all appointments. You may be charged a $95.00 fee if the proper notice is not given to the office. If you miss two consecutive appointments, we will not fill any prescription refills until you are seen in the office.

Trinity Medical Associates